Quality as a guarantee for success

Companies are ensured of long-term success with Imperial Fleet Management as their logistics partner. The key is providing high-quality services with convincing reliability and efficiency.

Quality is by no means lip service at Imperial Fleet Management – the needs of people, their safety and responsible consideration for the environment, resources and our fellow human beings form the basis for our activities. Our objective is not merely to meet the expectations of customers through our services, but to surpass them. That is why we continuously identify improvement potential so as to further increase the efficiency of our work and make optimal use of resources. 

The integrated management system (IMS) for quality assurance, which meets the current requirements is aimed both at process- and customer-oriented management of our company and continuous monitoring and improvement of our services. Furthermore, it furnishes the necessary foundation for systematic management of occupational safety and health protection. Imperial Fleet Management is integrated in the IMS of the Imperial Industrial Logistics GmbH. In the Framework of the supervision contract between the Imperial Industrial Logistics GmbH and TÜV Rheinland, Imperial Fleet Management is certified in accordance with DIN EN ISO 9001, Quality Management.

Based on our corporate policy, we pursue the following goals:

  • Enhancing customer satisfaction
  • Increasing earnings
  • Promoting staff satisfaction and qualification
  • Tapping new markets
  • Making optimal use of the company’s resources
  • Ensuring effective occupational safety
  • Actively protecting the environment
  • Continuously improving the level of quality and the management system  
  • Reducing accidents at work and work-related illnesses
  • Reducing work-related hazards
  • Improving legal security in occupational safety
  • Improving economic efficiency through enhanced occupational safety
  • Communicating measurable improvements in occupational safety
  • Meeting customer requirements in occupational safety
  • Systematically improving occupational safety organisation
  • Promoting know-how transfer, training, innovation and prevention in occupational safety
  • Using recycling-oriented operating equipment
  • Reducing consumption of resources (e.g. raw materials, energy and water)
  • Avoiding and reducing wastes and emissions
  • Meeting environmental protection requirements
  • Improving economic efficiency by taking suitable environmental protection measures
  • Communicating measurable improvements in environmental protection
  • Systematically improving environmental management

GET IN CONTACT

MICHAEL HOHN
HEAD OF
FLEET MANAGEMENT
Phone: +49 203 3188-8238

GET IN CONTACT

MICHELLE MARKER-MARQUES
SALES
Phone: +49 203 3188-8102